Network & Solution Services

Microreksa Backup & Recovery Solution Service

Cut costs and enhance efficiency with a fully integrated backup environment.

Rapid recovery from system downtime can hinge on the efficiency of your backup and recovery management environment - and on how well that environment is integrated with your storage infrastructure. But integration processes can be time-consuming and complex, and your IT resources are already stretched thin. Where can you find the expert help you need?

For fast, effective integration of your backup solution into an existing or new storage infrastructure, turn to the storage experts at Microreksa Services. Our Backup and Recovery Solution Service (BRSS) provides end-to-end management of your backup integration process. The BRSS team works with you to analyze your business and IT environment; develop a comprehensive integration plan and timetable; design an architecture that suits your critical requirements; install backup software; implement your solution; and validate and monitor your configuration.

Microreksa Backup & Recovery Solution Service helps you:

• Quickly implement a configuration that cuts your total cost of protecting data.
  
• Cost-effectively meet your backup integration needs, from straightforward to complex.
• Lower your risk of data loss.
• Close the backup "window" - restore data in hours, rather than days.
  
• Lighten server and network loads.
• Minimize business disruptions due to installation or configuration problems.
  
• Reduce backup staffing and training costs.
• Select the service level for your backup integration needs

This scalable solution offers three service levels:

Level 1: backup application software - The base-level service covers backup application software such as HP Data Protector, VERITAS NetBackup, VERITAS Backup Exec, and CA BrightStore. It includes:

• Backup integration implementation planning
• Software installation and configuration
• Integration of your installed tape library in the backup software environment.
  
• Firmware verification
• Functional testing of your solution, including backup and recovery of databases and applications 
• Preparation of your environment for normal backup operation
• Documentation of your new backup environment
• Review of operational changes with your support staff

 Level 2: application integration - This level focuses on integrating your backup environment with key multivendor enterprise applications such as SAP, Oracle, Microsoft SQL Server, and Microsoft Exchange. You get all the features of Level 1, plus:

• Project Management: a dedicated project manager determines your requirements, customizes a statement of work, and oversees service delivery
• Design activities: a dedicated storage engineer tailors a detailed implementation and test plan
• Implementation and testing of application agents
• Knowledge transfer to your staff

 Level 3: integration of IT management applications - This level integrates your backup environment with applications such as HP OpenView, Tivoli, and Unicenter. It includes all Level 2 features, plus:

• Environment analysis: including your current SAN and related backup architectures, system configuration, and operating system
• Backup architecture design: including backup domains, data volume calculations, and backup device, drives, and media
•  Application integration: smooth integration of your chosen management solution into your SAN-based infrastructure

 Regardless of the service level you choose, optional ongoing support is available for your newly integrated environment. This includes access to Microreksa Technical Support Engineers, unlimited onsite visits to resolve technical problems; installation of patches and bug fixes, and more.