Next Business Day Hardware Support

Expert next-day service - with your choice of coverage windows

Increase equipment availability and productivity with high-quality onsite and remote support for your hardware, as well as selected multivendor equipment. This flexible Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

Choose Next Business Day Hardware Support when you need to:

•  Extend your hardware warranty coverage for key systems and devices
•  Obtain easy-to-buy, easy-to-use onsite services
•  Improve hardware performance and uptime
•  Increase the return on your multi vendor hardware investments
•  Enjoy consistent service coverage across geographically dispersed sites

Service highlights

•  Remote problem diagnosis and support - Microreksa Services uses electronic remote   support tools to isolate your problem and facilitate resolution.
•  Next business day onsite response - For issues that cannot be resolved remotely, an authorized Microreksa Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. Microreksa Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
•  Escalation management - Established escalation procedures enlist specialized expertise from selected third-parties.