Making the most of every customer contact
With the right Customer Relationship Management (CRM) solutions, you can unlock valuable data within your corporation and leverage that information for more profitable, effective interactions with your customers.
Mitrasoft offers a variety of CRM solutions that can help you to better meet your customers' needs, drive incremental revenue, and lower your cost of sales and service. And if you have already implemented a major CRM package, we can help you increase the return on the investments you've already made.
The right CRM solutions, backed by the right level of experience
Mitrasoft Services CRM professionals will have a specialized focus on contact centers. We will be able to help you cut costs through consolidation or customer self-service solutions. We can also help you manage your responses to e-mail inquiries and integrate Web presence into your CRM and contact center strategies. Building on our strong relationship with Cisco, we will feature Cisco's Intelligent Contact Management (ICM) and IP Contact Center (IPCC) suites in our Enterprise IP Contact Center and Contact Center Consolidation solutions.
You can also turn to the experts at Mitrasoft Services to help implement a major CRM suite, such as Microsoft CRM. If you're looking for a better return on marketing investments, consider our business intelligence solutions, such as analytical CRM and Measurable Marketing Solutions. No matter what your industry, Mitrasoft Services can help you take better advantage of every customer contact.
Customer Relationship Management
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